A little preparation.
An easier visit.
What to bring, how walk-in care works, and where to find help before and after your visit.
Before you come in
- Bring a valid Alberta Health Care card if you have one.
- Bring an up-to-date medication list, including doses.
- Bring any referral, form, previous results, or other document the clinic has specifically asked you to bring.
Walk-in care & appointments
Check the live walk-in status before arriving. Usual walk-in hours are 8:00 AM–8:30 PM Monday to Friday, and from 9:00 AM Saturday and Sunday. The queue may close earlier because of capacity or physician availability, including on weekends.
Wait times are estimates. Patients may be seen according to physician availability and clinical priority. Joining the queue is not an appointment and does not guarantee a same-day assessment.
Request an appointment online with your preferred physician, date and time. Reception will contact you to confirm availability. A request does not reserve a time or confirm an appointment. You can also call reception for help.
Applying as a new patient
Visit the new-patient page for the online application, or call reception. Applications are reviewed according to clinic capacity and physician availability.
Applying does not guarantee acceptance, roster placement, a particular physician, day or time, and does not establish a physician-patient relationship. Please do not send medical information through the website or by email.
After your visit
Follow-up care
Follow the instructions given by your treating physician. If you need clarification, call the clinic. Specific timelines for test results and form completion cannot be promised on this website.
A walk-in visit focuses on your concern that day and does not automatically establish an ongoing family-medicine relationship. Let the treating physician know if you have a regular family doctor so appropriate information can be shared.
Forms, fees & clinic policies
No downloadable patient forms are currently available here. Please call if you need help preparing a form for your visit.
Some services may not be publicly funded by Alberta Health. Any applicable fee will be explained before the service is provided. Prices and accepted payment methods are not published on this website.
Contact reception for guidance on fees, forms, records requests, prescription renewals and after-hours arrangements.
Contact & privacy
Call reception for help with your visit, follow-up instructions, or access to and correction of your information. Administrative email is for general administrative questions only.
Keep medical information out of public forms and email. Do not send symptoms, diagnoses, medication lists, health-card numbers, dates of birth, identification, images, attachments or other clinical information. Administrative email is not a secure clinical channel and is not monitored for emergencies.
The detailed records-request process, applicable timelines and designated privacy contact remain subject to ongoing privacy work. Read the website privacy notice for current information.
Access & languages
Confirmed languages are listed on individual physician profiles. Please call ahead to discuss language support or interpretation needs.
If you have accessibility needs, call or email the clinic before your visit so staff can help. Our accessibility statement explains how to report a digital barrier.
Official Alberta health resources
These government and regulatory services are independent of our clinic. Web links open an external website.
MyHealth Alberta — Personal Health Records
Government of Alberta portal for lab results, immunizations, and health records.
Health Link 811
Free general non-emergency health advice from a registered nurse. Not affiliated with our clinic.
Alberta Health Care Insurance Plan (AHCIP)
How to register for provincial coverage and manage your Alberta Health Care card.
AHS — Find Healthcare
Alberta Health Services directory for clinics, hospitals, and other health services.
CPSA Physician Directory
College of Physicians & Surgeons of Alberta search for licensed physicians.